The D³S²MI method
Discover, Diagnose, Design, Structure, Monitor, Improve. The thread running through every engagement: understand the need, build the solution, run it, measure it and improve it.
The six steps
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D
Discover
Understand the context, stakeholders, objectives and constraints.
Brief, initial mapping, scope
Skills Interviews, business analysis, client listening
-
D
Diagnose
Identify gaps, risks, inefficiencies and their causes.
Diagnosis, gap analysis, priorities
Skills Process mapping, risk analysis, data review
-
D
Design
Design the service, workflow, controls and indicators.
Blueprint, SOPs, service architecture
Skills Service design, process design, KPI design
-
S
Structure
Put roles, tools, files and governance in place.
Operating model, RACI, tools, templates
Skills PMO, documentation, configuration, training
-
M
Monitor
Measure performance, compliance and exceptions.
Dashboard, reporting, alerts
Skills Data analysis, quality control, reporting
-
I
Improve
Correct, automate and standardise.
CAPA, optimisation, automations
Skills Continuous improvement, automation, change management
The proof principle
What we deliver must be verifiable by you, your funders or your auditors.
- Every service produces a scope, an identifiable deliverable and an indicator.
- Every indicator has a source, a frequency and an owner.
- Every critical exception is documented, assigned and tracked until resolved.
- Regulatory matters are validated locally by qualified counsel.
- Scope
- Due diligence on new partners before signing
- Deliverable
- Partner DD Pack per partner, consolidated Integrity Dashboard
- Indicator
- Share of partners assessed before commitment
- Follow-up
- Source, frequency and owner set at kick-off
Illustrative example of the format, no client data.
Indicator governance
- Each service has an owner, a procedure library and a dashboard.
- Procedures, contracts, templates and risk matrices are versioned.
- Operational and financial indicators are tracked on separate dashboards.
- Assumptions and estimates are documented and kept apart from measured data.
What we always keep apart
Managed service, advice, automation and regulated activity. Sensitive services (screening, tax, customs, legal advice) are classified before sale and validated locally by licensed professionals.
Let’s start with an assessment
Tell us about your context: organisation, country, project and timing. We come back with a proposed scope, deliverables and indicators.
Paris European office
66 avenue des Champs-Élysées, 75008 Paris, France
Kinshasa Operations base
Concession COTEX, 63 avenue Colonel Mondjiba, Gombe, Kinshasa, DRC
Contact
contact@evrysdbs.com
+243 823 531 844
+1 (571) 265-5279